Shipping policy
Shipping Policy for Kings Herbal Research Laboratories
1. Processing Time
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
• Domestic Shipping (India):
• Standard: 4–7 business days
• Express: 2–4 business days
3. Shipping Charges
• Flat-rate shipping for domestic orders.
• Free shipping on orders above a set threshold (e.g., ₹999).
4. Order Tracking
• Customers receive a tracking link via email/SMS once the order is dispatched.
• Real-time updates available through courier partners.
5. Packaging & Safety
• All products are packed securely to maintain quality and prevent damage.
• Herbal supplements are shipped in tamper-proof, eco-friendly packaging.
6. Delays & Exceptions
• Kings Herbal is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
• Customers will be notified promptly if delays occur.
7. Lost or Damaged Packages
• If a package is lost or arrives damaged, customers can contact support within 7 days of delivery.
• Replacement or refund will be issued after investigation.